-: Margo, what would you have to say about Trupanion?
What do you think?
-: My name is Kelly and this is Persephone.
-: This is Murdoch. -: This is Magnum.
-: And this is Aurora, my fur child. (laughs)
(gentle upbeat music)
-: He's been with us for a while now,
like through a couple of moves, through a couple of jobs.
-: Bailey really provided a living companion for me.
Snake: He's a little bit of a local celebrity.
Everybody knows him.
-: So I've used Trupanion Pet Insurance multiple times
for this girl here.
She has had a skin infection.
-: We had a car accident.
-: He had IVDD. -: Allergies.
-: About two weeks after we got him, he got a UTI.
He wound up having a seizure
and we wound up having to take him
to a 24-hour emergency vet.
-: And so they told me how much it'll cost
and it was about $15,000.
-: $18,000. -: Upwards of 10,000.
-: I would say altogether Trupanion has paid
about close to $30,000 at this point.
-: And I said, "Well, I have insurance, I have Trupanion."
And they're like, "Oh, great,
that's what we'd like to hear."
-: We provided them with the account number
and they went ahead and just billed directly.
We never even saw the bill for it
except for a small portion we had to pay.
-: The hospital just billed insurance
and kind of left us out of it.
-: I love the fact that I don't have to charge it
on my own credit card,
and then have to wait for the claim reimbursement.
-: I get the updates on my phone
saying that the claim has been covered
before the vet receptionist
gets it come through on her system.
So we'll be standing there chatting and I'll be like,
"Oh, yep, we're done."
-: It was just handled like almost immediately.
-: And that was such a great relief
given all the emotional stress
I was dealing with at the time.
-: Get it and get it early.
It's always better to have it.
It's really probably the best like medical service
I've ever worked with across the board.
-: Persephone wouldn't be here today
without Trupanion, literally.
-: Trupanion has given us a definite peace of mind
knowing that we can take the best care of our dogs,
because we don't have to worry
about whether we can afford to.
-: We have three cats, this dog, my daughter has a dog,
and all of the pets have Trupanion Insurance.
We are a Trupanion family for sure.
(gentle music)