Underwritten by American Pet Insurance Company

In-Person Support

Good customer support is accessible, empathetic, and effective. Great customer support is proactive. Trupanion has over 120 Territory Partners across the US, Canada, and Puerto Rico. Each one provides local, in-person concierge support to all hospitals within their territories. Your local Territory Partner is there to build a relationship with your hospital and our members to help you each succeed.

Drive and Commitment

Territory Partners are chosen and trained for their ability to help a business thrive from the ground up. They work closely with you and your team to understand the unique workflows and challenges within your hospital and will help you in a comprehensive and valuable way. We wouldn’t have it any other way.

The Value of Insured Clients

Hospitals we work with can see many benefits, ranging from more client visits and in-house pharmacy sales to better care selections and increased loyalty. Trupanion-insured members visit 65% more and spend twice as much an non-insured pets*. Clients are more likely to use your hospital’s in-house pharmacy since we can pay our portion of the invoice to you directly at checkout.

Your Territory Partner will make it a priority to understand the ebb and flow of your hospital. It’s their goal to put you in the best position to care for pets and enjoy your work even more.

*Based on a 2015 hospital data study