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You asked. We delivered!

We've made it even easier to give puppies and kittens a Trupanion offer. Less guesswork for your team and more pets helped!

It’s easy to get started!

1
Connect with Trupanion via your practice management system.
*By connecting with Trupanion, you agree to capture the consent from the pet parent (1) to share their contact information and their pet's information with Trupanion so that Trupanion may issue an Exam Day Offer and (2) to receive communications by text and/or email about their Exam Day Offer and that your privacy policy allows you to share this information with Trupanion after you have captured pet parent consent.
2
A pet parent makes a wellness appointment for their puppy or kitten. At the pet's exam with their veterinarian, your team is prompted to discuss the importance of medical insurance for pets. This pop up easily identifies for you pets that qualify for an Exam Day Offer for immediate medical insurance, so you can seamlessly confirm that the client would like to receive the special offer.
3
When your client confirms they would like to receive more information about the offer, your team selects "Send Offer" on the pop up.
Clients who accept the offer will enjoy:
  • Immediate coverage under our standard policy
  • No upfront payment required†
  • Peace of mind knowing their pet is covered for new unexpected illnesses and injuries

WHAT IS TRUPANION’S EXAM DAY OFFER?

An Exam Day Offer is a special offer provided to pet parents via text and email from Trupanion, at the time of their pet’s exam at the veterinarian. The offer must be activated within 24 hours, and once activated, pet parents have 30 days of immediate medical coverage for that pet†. Sharing the value of medical insurance is a great way to provide added value to your clients!
† Not valid in the state of New York.

Have additional questions about this program?

Provide some details about your hospital and your local Trupanion Territory Partner will contact you shortly.

FAQ

This program is designed to help hospitals increase their insured client base while streamlining hospital workflow. Your staff will be automatically alerted to pets who can receive an offer from Trupanion that provides immediate coverage for 30 days with a Trupanion policy with no upfront costs* for all new illnesses and injuries.

* Not valid in the state of New York.

Just click connect from the Neo Integrations page! By clicking connect, you agree to capture the consent from the pet parent (1) to share their contact information and their pet's information with Trupanion so that Trupanion may issue an Exam Day Offer and (2) to receive communications by text and/or email about their Exam Day Offer and that your privacy policy allows you to share this information with Trupanion after you have captured pet parent consent.

A puppy or kitten comes in for a wellness/routine type exam. At the time of the exam, you’ll get a notification automatically that this pet is eligible to receive an offer from Trupanion and you’ll be able to talk to the pet parent about the importance of medical insurance for pets and confirm they’d like this offer sent to them via text and email. The pet parent says, ‘Yes!’ and Trupanion handles the rest!

These pets are more likely to have the best experience with insurance. Pets will benefit most from insurance when they’re signed up before they experience any health issues. That way, if anything unexpected happens, new illnesses or injuries can be covered.

Although you won’t get automated notifications about sending a pet who is not a puppy or kitten an offer, you can always send an Exam Day Offer through Vet Portal Lite or provide a hard copy version of the Exam Day Offer to older cats and dogs. Ask your Territory Partner to learn more!

Trupanion will receive the pet parent’s contact information as well as the pet’s name, breed, date of birth, and sex.

It’s easy! One click from either the text message or the email will provide their well pet with protection for 30 days^. If they have questions, they can call Trupanion at any time.

^Not valid in the state of New York.

If you choose to be removed from the program, you can disconnect directly from the Neo integrations page.