How much does talking about money cost?

It goes beyond revenue. Time, stress, and customer experience are all impacted. With Trupanion's software, you can spend less time talking about cost and more time caring for your patients.


Seamless integration with your Practice Management System

Why work with us


Designed to support your best care, Trupanion's game-changing free software empowers you to create the ideal experience for your team, your clients, and your patients.

Working with Trupanion at a glance


85%

claims paid directly to the hospital are settled in less than 5 minutes

90%

of eligible claims paid directly to your hospital**

65%

more visits* from Trupanion-insured pets to your hospital

105%

revenue increase* from reduced credit card fees, increased client loyalty, and greater treatment compliance

How much can you save on an insured case?

Insured clients can save you time as well as money. Use our calculator to get your personalized report covering -

  • The number of daily visits your hospital can expect to add in a week
  • Your estimated annual savings on credit card fees from direct payments
  • The amount of time—down to the minute—your hospital can save per week
Save Money

Here's what an ideal experience looks like:

Icon that represents ELECTRONIC CLAIMS

ELECTRONIC CLAIMS

The entire Trupanion claim experience is paperless—from submission to decision. And, we pay first directly to your hospital, so pet owners don't have to wait for a reimbursement.

Icon that represents INCREASE LOYALTY

INCREASE LOYALTY

When pet owners are financially prepared for the unexpected, they have fewer barriers and stronger bonds with veterinarians over time. Trupanion members are active at hospitals 3X longer than non-insured clients.

Icon that represents BETTER MEDICINE

BETTER MEDICINE

When decision making isn't dictated by cost, veterinarians don't need a plan B. Clients with insured pets can take the best course of action.

Icon that represents REDUCED ECONOMIC EUTHANASIA

REDUCED ECONOMIC EUTHANASIA

When treatment costs aren't out of reach, pet owners can explore all their options.

Icon that represents MORE VISITS

MORE VISITS

Whether it's a walk-in, emergency, or scheduled appointment, pets with a Trupanion policy visit hospitals 2X more than non-insured pets.

Icon that represents BETTER BUSINESS

BETTER BUSINESS

Clients with a Trupanion policy spend 2X more at hospitals compared to non-insured pet owners. They're also more likely to use a hospital's in-house pharmacy.

Digital Exam Day Offer

A paperless tool to help increase your insured client base

Exam Day Offers provide the same lifelong coverage as our core policy, but with no waiting periods. And with the click of a button, our software makes it easy for you to let us know if a pet is eligible for immediate medical insurance coverage. We’ll send interested clients an email and text with the offer.

doctor giving an exam to a cat




How It Works

Integrating seamlessly with your hospital’s practice management system, Trupanion’s software is a free, easy-to-use web-based application that saves time, reduced paper work, and helps more pets receive the care they need.

Quickly alert us which pets are eligible for a digital Exam Day Offer – no paper necessary.


The entire Trupanion claim experience is electronic.

Trupanion pays claims directly to your hospital's bank account in minutes.


We pay our portion first so pet owners don’t have to wait for a reimbursement.

profile picture of Jonathan Baker

DuPont Veterinary Center

Jonathan Baker

DVM

I am absolutely a firm believer that pets with insurance get better medical care. We can just go right to diagnostics, treatment. It makes me feel like I can provide the best care possible.

profile picture of Crystal Monroe

Mohnacky Animal Hospital of Carlsbad

Crystal Monroe

Veterinary Nurse

We strive to offer the best medicine and care for our furry patients. With Trupanion there's a no-fuss, no-wait reimbursement through Trupanion Express.

profile picture of Shanna Peterson

Rose City Veterinary Hospital

Shanna Peterson

Practice Manager

Our clients are very happy with the pay-to-hospital feature - it completely takes the question of whether or not to treat an accident or injury off the table!