This program is a way to help hospitals increase their insured client base while streamlining hospital workflow. Dogs and cats under the age of three who are in for a wellness/routine type exam will receive an offer from Trupanion that provides immediate coverage for 30 days with a Trupanion policy with no upfront costs* for all new illnesses and injuries.
*not available in the state of New York.
Your Territory Partner will ask you to complete a form. Once you join the program, you will be provided with a code to enter into Neo's integrations page and follow a few simple steps. You may also contact our Partner Support team at 877.589.1862.
A dog or cat under the age of three comes in for a wellness/routine type exam. At the time of the exam, you’ll get a notification automatically that this pet is eligible to receive an offer from Trupanion and you’ll be able to talk to the pet parent about the importance of medical insurance for pets and confirm they’d like this offer sent to them via text and email. The pet parent says, ‘Yes!’ and Trupanion handles the rest!
These pets are more likely to have the best experience with insurance. Pets will benefit most from insurance when they’re signed up before they experience any health issues. That way, if anything unexpected happens, new illnesses or injuries can be covered.
Although you won’t get automatic notifications about sending a pet an offer who is over the age of three, you can always offer an Exam Day Offer through Vet Portal Lite or provide a hard copy version of the Exam Day Offer. Ask your Territory Partner to learn more!
Trupanion will receive the pet parent’s contact information as well as the pet’s name, breed, date of birth, and sex.
It’s easy! One click from either the text message or the email will provide their pet with protection for 30 days. If they have questions, they can call Trupanion at any time.
Contact Partner Support at 877.589.1862 and we’ll get you removed from the program..